NHTSA Complaint #11527797 — 2023 HYUNDAI IONIQ 5

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11527797
Vehicle 2023 HYUNDAI IONIQ 5
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

EV goes into power limited mode when on interstate when going ~50 miles while driving 70mph or more. Happened each of my 3 times on interstate of about that distance. First time was Sat 4/29 while in eco mode with 70% battery and 82°F outside, 1 hr drive 50+ miles. Second time was in normal mode Friday 5/12, 55% battery 72°F outside 1 hr drive 50+ miles. Third time was in normal mode and it happened after 42 miles. I scheduled a service after the first incident but they were only able to take it on 5/31. When this happens you lose ability to accelerate and have to coast to the side of road and let it sit for 10+ minutes to clear and then can resume, I would take surface roads after it occurred. Impacts safety for self and others, as it drastically slows without brake lights causing a high chance of being rear ended. The last incident was close to it. As it was getting worse I stopped driving on interstate with it. Car has been at the dealership's service department since 5/31. They were able to easily reproduce once they finally got to it. They diagnosed a bit and then consulted design engineers. Diagnosed on and off for a couple weeks and have finally decided to replace the drive motor. Part received Friday 6/16, to be installed tomorrow 6/20. We'll see if that addresses.

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