NHTSA Complaint #11527518 — 2016 FORD MUSTANG
FUEL/PROPULSION SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11527518 |
| Vehicle | 2016 FORD MUSTANG |
| Component | FUEL/PROPULSION SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
The new purge valve is faulty in my car. It has been replaced once in 2017, and another time in 2022 (possibly 2021), due to a total engine rebuild under powertrain warranty. This valve is a known common issue on online forums. For the model cars 2018 and 2019, this is an open recall. I strongly believe this should be investigated. In the past, this faulty valve caused my car to stall and die on a busy road. Both Ford customer service and the dealer have given me conflicting information whether or not this part is covered under emissions warranty, causing a headache. The dealer stated that if given a sequence of codes, the dealer has been instructed by Ford to replace the part for free. This indicates that Ford is aware of the common hazard that the faulty purge valve is causing. Considering this part is less than 2 years old, it should at least be covered by the 2 year emissions warranty. However, I believe others, like me, have suffered the nuisance and safety risk of this faulty part, and have paid unnecessary expenses due to Ford's negligence to address this known issue.
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