NHTSA Complaint #11527429 — 2023 TESLA MODEL 3
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11527429 |
| Vehicle | 2023 TESLA MODEL 3 |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
soon after purchasing the vehicle (mile 43) while driving, the propulsion system failed completely and the screen instructed me to pull over but I could only drift as, again, pressing the gas pedal did nothing. This was a very dangerous incident and one that makes me fearful of putting my family back in the vehicle. I have repeatedly asked to speak with anyone at tesla about this issue but have had no email or phone calls returned or been given phone numbers that do not work. I received a message today that i am required to take back possession of the "repaired" car or be charged 100 dollar per day fee to keep their loaner. I do not wish to be behind the wheel when the other manufacturing defects are discovered but Tesla has given me no alternatives. A quick online survey of online forums indicates this is a recurring issue and one that tesla seems to treat with a "lets fix and hope it doesn't happen again" attitude. again, this is not a "failure to start" issue. this was a dangerous incident Tesla offers zero avenue to address with their corporate staff.
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