NHTSA Complaint #11527334 — 2023 HONDA ACCORD

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	11527334
Vehicle	2023 HONDA ACCORD
Component	FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Date of Incident	May 10, 2023
Date Filed	June 16, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

The car has been showing a system update error and a message to please see the dealer when started from about 1000miles after I purchased it. I contacted Honda Service Center in Irving over a month ago and they mentioned that Honda is aware of this problem and is working on a solution soon. I have since not been contacted and am having to visit back there almost weekly to get a solution to this. These cars are new and almost entirely automatic and this is becoming an area of concern for my safety as well as my families safety. Over time I have also noticed the automatic break system signaling me to break when there is no obstacle ahead or even in the vicinity. Not to mention that the adaptive cruise control causes a hard break while next to cars in the nearby lanes even when they are not merging or coming within my lines.

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