NHTSA Complaint #11527328 — 2023 JEEP GRAND CHEROKEE
BACK OVER PREVENTION:SOFTWARE issue reported to NHTSA
Vehicle Towed
Complaint Details
| ODI Number | 11527328 |
| Vehicle | 2023 JEEP GRAND CHEROKEE |
| Component | BACK OVER PREVENTION:SOFTWARE |
| Date of Incident | |
| Date Filed | |
| Mileage | 500 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | Yes |
| State | FL |
Consumer Description
The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the back-up camera froze. The contact stated that the system was rebooted; however, the failure recurred. The vehicle was taken to the dealer and the mechanic performed a software update; however, the failure persisted. The manufacturer was made aware of the failure. The approximate failure mileage was 500.
Related Complaints for the 2023 JEEP GRAND CHEROKEE
Recent Complaints for the 2023 JEEP GRAND CHEROKEE
#11718981
ELECTRICAL SYSTEM
On December 17, 2025, I brought my 2023 Jeep Grand Cherokee 4xe (30th Anniversary Edition) to Los Angeles Chrysler Do...
#11718981
FUEL/PROPULSION SYSTEM
On December 17, 2025, I brought my 2023 Jeep Grand Cherokee 4xe (30th Anniversary Edition) to Los Angeles Chrysler Do...
#11718981
UNKNOWN OR OTHER
On December 17, 2025, I brought my 2023 Jeep Grand Cherokee 4xe (30th Anniversary Edition) to Los Angeles Chrysler Do...
#11718792
ELECTRICAL SYSTEM
Since shortly after taking delivery of my 2023 Jeep Grand Cherokee 4xe, I have repeatedly experienced intermittent sa...