NHTSA Complaint #11526924 — 2017 FORD EXPLORER

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11526924
Vehicle 2017 FORD EXPLORER
Component SUSPENSION
Date of Incident
Date Filed
Mileage 38,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CT

Consumer Description

The contact owns a 2017 Ford Explorer. The contact stated while driving approximately 70 MPH in a rainstorm, the rear of the vehicle started to violently fishtail from side to side. The contact stopped and inspected the vehicle but found no failure. The vehicle was later re-inspected, and the contact discovered that the rear tires showed severe treadwear. The contact stated that the failure had occurred previously while his wife was driving the vehicle. The cause of the failure was not yet determined. The local dealer was contacted, and a service appointment was scheduled. The manufacturer was not yet contacted. The failure mileage was 38,000. The contact stated that the vehicle needed an alignment and two new rear tires. The vehicle was repaired and the contact has it in their possession again.

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