NHTSA Complaint #11526890 — 2019 HONDA CR-V

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11526890
Vehicle 2019 HONDA CR-V
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

I have owned my Honda since it had 11 miles on it, brand new in the parking lot I took it home. I’ve noticed in the past few months since September of 2022 ish the lane assist, and lane departure do not work now. Out of 100 times I drive the lane keep only works maybe 5/100 times. I called the dealership explaining how it’s a safety concern if it ever defected. And it’s not keeping me in the lane or even trying to read the lines on the road. The dealer wanted $199 just to look at it. I ended up watching a YouTube video, disconnecting and cleaning my battery, resetting all systems and computer. It fixed it for a day, then stopped working again. I haven’t taken it to the dealer because I can’t afford $199 hair for them to look at it. Also, my car is four years old and I’ve had fluid leaking out of the bottom of my car since I bought it. My mechanic and I both thought it was an oil leak. Then assumed it was factory oil from the new engine or the ac unit. Well at my last state inspection Honda wanted $1200 because my right front strut was leaking fluid. Which explains the wobbliness and uneven drive in the vehicle. I just had my tires replaced and the vehicle drives very unstable. I spent $250 on the part online and replaced it myself and it has been corrected but now I need a $130 alignment from Honda. Not been in an accident but I grew up in a mechanic family. I do all of my own maintenance with a family member on a lift.

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