NHTSA Complaint #11526827 — 2023 TESLA MODEL Y

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11526827
Vehicle 2023 TESLA MODEL Y
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State HI

Consumer Description

We purchased the vehicle new approximately 2 weeks ago. After about a week, the steering wheel would lock up randomly. This occurred 6 times on different dates before we were able to get it to the Tesla service department. The vehicle currently remains at Tesla for the next 3 weeks while we await a new steering rack/motor. The vehicle would lock while in the park position but we were still able to move forward and backward. I’ve read other instances where this has occurred in other Tesla vehicles. The safety concern is this could have occurred while driving which would have ended in unfavorable circumstances. This should not be happening in a brand new vehicle and the fact that this has occurred in other Tesla vehicles is very concerning. I’ve uploaded photos of the errors that showed on the screen when the problem occurred.

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