NHTSA Complaint #11526710 — 2012 VOLVO S60

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11526710
Vehicle	2012 VOLVO S60
Component	STEERING
Date of Incident	June 12, 2023
Date Filed	June 12, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NH

Consumer Description

I have experienced the steering in my car to become looser over time. I have found the culprit to be a plastic tension cap on the steering rack itself. The cap appears to have stripped and backed out completely and is now resting against the subframe. There is no warning of this happening and very hard to pinpoint the cause. The effect is that there is about 10 degrees of play in the steering wheel. It appears that it only affects the left wheel as that one is loose and the right wheel is tight. I will be taking it to the dealer to see if there is a replacement or an upgraded version of this cap but feel this should be addressed further as this could happen without warning.

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