NHTSA Complaint #11526217 — 2019 FORD RANGER

The contact owns a 2019 Ford Ranger. The contact stated that upon activating the air condition, the vents failed to blow cold or redirect airflow. The contact stated that due to the failure as a result, the defogger and defroster failed to operate as needed. There were warning lights illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the front pre-tensioner and air intake damper position sensor. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V726000 (Visibility). The vehicle was not repaired. The manufacturer was notified, and a case was opened. The failure mileage was 31,500.