NHTSA Complaint #11526125 — 2014 KIA SOUL

ENGINE issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11526125
Vehicle 2014 KIA SOUL
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

The recall on the catalytic converter literally happened to my car that caused piston and oil tank damage resulting in a new engine, but Kia will not replace the catalytic converter, even though they just told me that it is damaged and caused the damage of the engine. Instead they want 3 grand for a recall that falls under my car year, and won't acknowledge the recall because it was issued in 2019 and not open to me at the time because I was not the owner. This exact reason for recall is literally what happened to my car.

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