NHTSA Complaint #11525969 — 2014 TOYOTA PRIUS

HYBRID PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11525969
Vehicle	2014 TOYOTA PRIUS
Component	HYBRID PROPULSION SYSTEM
Date of Incident	June 5, 2023
Date Filed	June 8, 2023
Mileage	86,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

The contact owns a 2014 Toyota Prius. The contact stated was unable to start the vehicle. Additionally, the hybrid system warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the inverter assembly to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 20V369000 (Hybrid Propulsion System). The manufacturer was informed of the failure and the contact was informed that the recall repair had been performed on August 20, 2020. The failure mileage was approximately 86,500.

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