NHTSA Complaint #11525841 — 2006 MAZDA TRIBUTE

2006 MAZADA TRIBUTE- Consumer sent a request to Mazda North America to request estimate for cost of repair for replacement of the sensor and switches on the doors and service to the "door ajar" alarm system. Mazda customer care stated they wouldn't be able to provide assistance in the issue. The vehicle is out of warranty and there is no open recalls or special service programs. Consumer resubmitted request to Mazda. Consumer states: "This is the responsibility of the manufacturer! This feature·, (Door Ajar) notification is a major preventative safety item that should have an interrupt feature within. It does not! The defect of malfunction, ringing of the chime, is a conscience detraction element that cannot be tolerated continuously!" The consumer stated the cost of repairs will cost $4590 and feels this is the responsibility of the manufacturer.