NHTSA Complaint #11525709 — 2014 FORD EXPLORER
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11525709 |
| Vehicle | 2014 FORD EXPLORER |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NH |
Consumer Description
I was driving at about 55 mph coming back from Conway N.H. (which is a very curvy road) when I had messages come up stating "power steering assist has failed, service traction control, traction off, and engine on". After this the steering wheel became very hard to steer and I had to keep jerking it to try and slow down. I pulled over and waited about 10 minutes then restarted the vehicle but the messages remained on and the power steering was not working at all still. Attempted a restart 3 separate times and the power steering messages were still there. Losing your power steering while driving is extremely dangerous for people in the car and all others on the road. A recall for this issue was issued for 2011-2013 and 2015-2016 model years for Ford Explorer. This is obviously the same issue for the 2014 model that must also be recalled to keep all drivers safe.
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