NHTSA Complaint #11525703 — 2021 CHEVROLET BLAZER

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11525703
Vehicle 2021 CHEVROLET BLAZER
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

On Friday, April 28, 2023, at about 11:30 am, my car, died as I was driving it out of the grocery store parking lot; luckily, it didn’t happen as I was crossing the busy highway. I attempted several times to restart it, with no luck. There were no warning lamps, messages or other symptoms of this problem. The vehicle was in the middle of an aisle, blocking the aisle and many cars in parking spots, so I managed to get it into neutral and it backed around into parking spaces where the left rear quarter stopped against the front tire of a Ford F-350. I was actually thankful for the truck as I had no steering or brakes, and I was on a slight hill heading towards the road. I had it towed to the dealership, which was unable to tell me what the problem was before I obtained a ride home at 3:30 pm and that they would call me when they had it figured out. When I returned home, my husband had searched the internet for recalls for the car and was unable to locate any. I called the service department the next day, Saturday April 29, and was told that the problem was the fuel pump control module, which was under warranty, and it could be 3 months before it was fixed as they didn’t have one, and there was a large backorder. The fuel pump module was recalled on other GM vehicles GM #N212382040 and NHTSA campaign #21V739000, and there was another recall by GM on February 6, 2023 Recall #N222372310 that did NOT include the Chevy Blazer.

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