NHTSA Complaint #11525554 — 2013 LINCOLN MKX
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA issue reported to NHTSA
Complaint Details
| ODI Number | 11525554 |
| Vehicle | 2013 LINCOLN MKX |
| Component | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA |
| Date of Incident | |
| Date Filed | |
| Mileage | 68,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
The contact owns a 2013 Lincoln MKX. The contact stated that the back over prevention camera failed to display an image while in operation. The vehicle was taken to the dealer who stated that the camera needed to be replaced by a certified mechanic who was not associated with the dealership. The vehicle was repaired. After the repair, the back over prevention camera displayed the image upside down. The vehicle was returned to the dealer who diagnosed that the camera failed and needed to be replaced again. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 68,000.
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