NHTSA Complaint #11525341 — 2012 TOYOTA CAMRY

2012 Toyota Camry has Torque Converter Shudder issues and they knew about it. They also ran the Warranty Enhancement program but failed to notify its owners. I never received about this Warranty from them. I had this wired noise for brief seconds when driving at a speed of 50-65MPH and told the Toyota authorized repair and maintenance center about it when I took my car for regular maintenance. They checked my car and also failed to update me on this extended warranty and could not find the issue. They knew that this was an ongoing issue but did not bother to correctly update me on this. I only happen to know about this when my transmission started to slip and was searching if there was any recall and found about their Warranty Enhancement program as mentioned https://static.nhtsa.gov/odi/tsbs/2018/MC-10129984-9999.pdf but it was too late. I also called the Toyota Engagement Center to discuss this but they said they can't do anything as the program expired. The car now slows down itself when driving either in 20-25MPH or 55-60MPH and this could lead to unforeseen situations and could be a safety issue for the roads and highways I would like NHTSA to step in and make this a safety recall. It looks like almost all 2012 Camry are affected by this issue.