NHTSA Complaint #11525268 — 2012 MERCEDES-BENZ C300
SUSPENSION issue reported to NHTSA
Complaint Details
| ODI Number | 11525268 |
| Vehicle | 2012 MERCEDES-BENZ C300 |
| Component | SUSPENSION |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | PA |
Consumer Description
Failure of rear subframe causes car to lose control. Only found out about the problem after I received a Mercedes extended Warranty in mail March 2023, roughly 6 months after OEM Undercarriage failed and forced me to purchase another Undercarriage in cash/no insurance involved because part back ordered for many months. Car thus inoperable for roughly 4 months. At moment of the OEM failure, total loss of control. Mercedes refuses to reimburse for cost of replacing undercarriage regardless of the fact that failure occurred before notification and regardless of fact that part unavailable for months
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