NHTSA Complaint #11525179 — 2020 HYUNDAI IONIQ ELECTRIC

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11525179
Vehicle 2020 HYUNDAI IONIQ ELECTRIC
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IN

Consumer Description

Refill Coolant warning light intermittently signals EV battery coolant problem. Hyundai dealer in Fort Wayne, IN, topped off coolant. Andrew service representative was informed of two YouTube videos explaining recall due to defective coolant ASC1 that crystalizes and/or becomes sludgy. Video reported dealer changed old coolant with an upgraded coolant ASC2 number in a Hyundai Ioniq Limited 2020 Electric Vehicle 38 kw like my vehicle. Fort Wayne, Glenbrook Hyundai dealer has very little experience or training with EV vehicles, since they offered to change the engine oil. https://www.youtube.com/watch?v=CUs-YoGTMlw https://www.youtube.com/watch?v=cCt6MEbaXCI are video links apparently from England due to British accent and Chippenham city mentioned in video. USA NHTSA should add this recall to USA Hyundai Ioniq 2020 38 kv EV's. Defective coolant could cause EV battery failure and potential fire due to overheating and electrical short circuits. The Refill Coolant warning light goes off indicating coolant is sufficient, even when no additional coolant was added.

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