NHTSA Complaint #11525137 — 2019 CHEVROLET SILVERADO 1500

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11525137
Vehicle 2019 CHEVROLET SILVERADO 1500
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MN

Consumer Description

Started truck in morning and service brake assist was displayed. Called dealership and was told ok to drive probably just a brake pad sensor. We were on vacation so kept driving, drove around Colorado Springs brakes seemed different but ok. Proceeded to drive up pikes peak just past 10 mile mark instrument cluster light up and chiming. The dash had service engine light, traction control, and brake light on. Instrument said brake system failure 43mph top speed, service esc, service trailer brake system and service brake assist.Was not using brakes as was climbing mountain. Proceeded to pull over and called dealer again. Was informed can’t really do anything as that far away and try disconnecting the battery. Did that and nothing changed. Proceeded to drive down mountain and contact local dealer. Drove truck in limp mode to dealership. The were able to get truck in and diagnosed internally leaking master cylinder. Master cylinder has to be replaced as it has failed. Truck has 63000 miles on it. This is a major safety item and should not of failed with this low of mileage.

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