NHTSA Complaint #11524896 — 2014 JEEP GRAND CHEROKEE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11524896 |
| Vehicle | 2014 JEEP GRAND CHEROKEE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NC |
Consumer Description
The oil cooler is made from an inferior material resulting in warpage and leakage. That leakage happens prematurely and poses a fire risk from oil leaking from the top side of the engine onto the components below, including but not limited to the exhaust manifold. The component is currently being replaced by the dealer due to catastrophic failure, resulting in oil and coolant mixing. I have found multiple forums that discuss this topic and have not been as lucky as I to have found it early. There were no warnings, no discernable puddle of oil under the vehicle, just an oil trail down the rear of the engine that is not immediately discoverable. The dealer knew to look for this as it is a common failure that could have larger consequences and Jeep should be held responsible for the inferior material selection that warps due to the higher temperatures an engine faces.
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