NHTSA Complaint #11524837 — 2018 RAM 2500

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number 11524837
Vehicle 2018 RAM 2500
Component VEHICLE SPEED CONTROL
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

For about 8 months, our 2018 Dodge Ram 2500 has had interment ABS and HCU warning lights and the notification to "Service electronic braking system" followed by "Service antilock brake system". This may occur for a period of hours or seconds and disables our trucks ABS, traction control, cruise control and other systems. When checked, the truck has no stored fault codes. When this first occurred, I went to the dealer where the truck was purchased and inquired about replacement ABS and HCU modules and was informed that none were available. After subsequent visits and internet research, I found TSB#C0020-01, "ABS Pump Motor", that directs replacement of the ABS/HCU modules, and directs that the replacement parts will be provided by a "STAR system". We have had three incidents that we narrowly avoided accidents, two due to the intermittent ABS failure and one due to sudden loss of traction control while pulling our trailer. It has also noted that a Class Action Lawsuit has resulted from this same issue.

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Recent Complaints for the 2018 RAM 2500

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