NHTSA Complaint #11524808 — 2011 MERCEDES-BENZ S400
FUEL/PROPULSION SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11524808 |
| Vehicle | 2011 MERCEDES-BENZ S400 |
| Component | FUEL/PROPULSION SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
I bought a 2011 MB S400 last year. Everything was good till 3 months ago. I smelled a very bad gas leak one day and it gets worse after I fuel my thank. Nobody wants to seat my car after I buy a gas. I realized there is a gas on my driveway under my passenger seat. When I googled it, there is a recall for MB W221 for 2011 models because of the Fuel Filter parts problem. It's not designed for the heat. Somehow, some 2011 s are not part of this recall, and MB doesn't stand on their car even have the same problem. I removed the back seat and everywhere was gasoline because of the crooked fuel filter part. Protective layer was in so many pieces because of the heat. When I wrote the MB, they refused the replace the part, they didn't accept their safety problem that happened for 2011 MB W221 S class. Currently, I wait their respond. It is so sad, they refuse to replace 100$ part in part of recall. Be careful if you buy a MB, it is not designed for the heat, and MB refuses to replace the problematic fuel filter. Currently, I wait the day to replace the part, or I will be in fire because I drive with a gasoline leak every day. Look at the picture, it is a Mercedes Benz S Class with leaking because of the bad fuel filter design !
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