NHTSA Complaint #11524788 — 2011 TOYOTA PRIUS

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11524788
Vehicle	2011 TOYOTA PRIUS
Component	SERVICE BRAKES
Date of Incident	May 25, 2023
Date Filed	June 1, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

Three lights appeared on the dashboard…code C1391. This has affected the braking system, and the traction control…and the brakes no longer regenerate the battery. The mechanic said “YOU MUST NOT DRIVE THIS CAR” until a $2,700 repair is made. There was, apparently, a service bulletin sent out in 2019, and was then extended until 2022…which we did not receive, although we’ve been at the same address since we bought the car. But our car did not develop this common issue until now…2023, and Toyota says it was not a safety recall, so they don’t need to fix it, or help us get it fixed. We believe it IS obviously a safety issue….since my brakes can go out at any moment.

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Recent Complaints for the 2011 TOYOTA PRIUS

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