NHTSA Complaint #11524386 — 2021 FORD F-59

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11524386
Vehicle 2021 FORD F-59
Component SUSPENSION
Date of Incident
Date Filed
Mileage 10,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

The contact owns a 2021 Ford F-59. The contact stated that upon inspecting the vehicle, he noticed that the upper bolt had detached from the chassis and bent the bracket. The vehicle was taken to an independent mechanic where it was diagnosed, and the bracket and missing bolts were replaced. The vehicle was repaired. The contact then received notification of NHTSA Campaign Number: 22V731000 (Suspension) however, the part to do the recall repair was not available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and the contact was directed to another dealer. The failure mileage was approximately 10,000. Parts distribution disconnect.

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