NHTSA Complaint #11524340 — 2020 TESLA MODEL Y

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11524340
Vehicle	2020 TESLA MODEL Y
Component	SUSPENSION
Date of Incident	May 28, 2023
Date Filed	May 29, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The front right passenger strut knuckle axel suspension was separated. We currently have the car at Tesla's service center. Our safety was put at risk when the tire locked up and we had no control of the steering. Driving at a higher speed could have resulted in a major traffic accident, or a fatality. The car is currently being inspected by the manufacturer (Tesla). There was a clicking/knocking noise that we heard one day before the incident. The noise was heard while turning the wheel. It got louder as the day went on.

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#11689053 — September 22, 2025 — While driving at approximately 39,000 miles, the vehicle developed loud rattling and creaking noises from the front s...

#11660602 — May 13, 2025 — Steering became difficult to turn to the right with the wheel sticking to the right when trying to turn or drive the ...

#11623534 — November 4, 2024 — Experienced a loud clicking noise from front wheels. Took into Tesla service and the front lateral link bushings are ...

#11609377 — August 19, 2024 — Brought the vehicle in for tire replacement and alignment on 08/15/2024. Right front tire was wearing on the outside....

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