NHTSA Complaint #11524000 — 2023 TESLA MODEL Y

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11524000
Vehicle 2023 TESLA MODEL Y
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

Leased a brand new Tesla Model Y @ 01 Apr 2023. I put @ 2100 miles on the car. On @ 01 May 2023 I get a fault stating vehicle could not be charged. Took the vehicle to Tesla for repair on 04 May 2023, and was told that it needed a new HV battery. Original completion date was to be 20 May 2023. This was pushed back to 26 May 2023 and has now been pushed back to 31 May 2023. This is a vehicle that was a month old. Asked about a loaner, and was told that there were none available. I will have been without my car that I am paying a lease payment, insurance payment and self drive subscription payment for almost a months worth of time. Was told by a Tesla rep that no compensation is available.

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