NHTSA Complaint #11523830 — 2016 FORD EXPEDITION

We own a 2016 Expedition King Ranch Edition which we purchased new in 2016. Last September we received a recall notice on the air conditioner blower motor. Three or four days after we received the notice, our blower motor failed. We took the car to Wichita Falls Ford in Wichita Falls, Tx, which is where we normally have it serviced. They did not have the recall replacement parts at that time, and so replaced it using the original parts that they were able to obtain. About six weeks later, that blower motor also failed. They told us they were no longer able to obtain the original parts and that the recall replacement parts were still not available. We use air conditioning year round here in Texas, but we were able to get through the winter without too much discomfort. However, seven months later and apparently parts are STILL not available. The car is pretty much useless to us for the foreseeable future, now that summer temps are upon us. Are we the only ones in this predicament? I ask because it doesn’t seem to us to be a priority for Ford to come up with this part. I contacted Ford through online chat and email a couple of weeks ago to no avail.