NHTSA Complaint #11523771 — 2017 CHEVROLET BOLT EV

Out 2017 Bolt Premiere since purchase has had steering that does not return to center on it's own and requires more steering effort than expected for a modern power steering car. Research indicates this is a common problem with the Steering Gear failing, but many drivers likely don't realize how serious it is. In our case we didn't fully appreciate it until we bought a second 2017 Bolt EV that did not exhibit this problem and we could directly compare their steering behavior. This raises a concern that there may be more failing steering units but without a "good" car to compare against, it may go unnoticed by drivers until there is a catastrophic failure, potentially causing an accident and/or injury. Issue has been present since used purchase, date of incident is approximate purchase date.