NHTSA Complaint #11523743 — 2017 SUBARU OUTBACK

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11523743
Vehicle	2017 SUBARU OUTBACK
Component	ELECTRICAL SYSTEM
Date of Incident	May 23, 2023
Date Filed	May 24, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

After I turn off the car the key will not come out of the ignition. Usually after I put the car in gear a few times it comes out. This seems like a common issue that gets worse over time based on my internet searches. This is a safety issue because I am stuck staying with my car in unsafe areas late at night. I think Subaru should recall the cars and repair the issue. I have not taken it to a shop yet but there seem to be many people that have and have had to replace the gear shift mechanism.

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Other ELECTRICAL SYSTEM Complaints

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#11681710 — August 19, 2025 — Subaru was not willing to cover the cost to replace their faulty gear shifter. My key gets stuck in the ignition. Thi...

#11661627 — May 17, 2025 — I'm the original owner, purchased May 2017, and have had to replace the battery five times. Online research indicates...

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