NHTSA Complaint #11523665 — 2003 VOLVO V70 AIR BAGS

Complaint Details

ODI Number	11523665
Vehicle	2003 VOLVO V70
Component	AIR BAGS
Date of Incident	May 24, 2023
Date Filed	May 24, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MT

Consumer Description

I live 5 hours from the closest Volvo dealership so I called to see if they could send me the the air bag that has been recalled. The airbag is very easy to be replaced in less then 10 minutes. Because of this it is absolutely absurd for me to travel for ten hours to get something done that I can do myself in 10 minutes. They said I can buy the airbag and they could send it. But this being a recall is'nt it their responsibility to fix it in any way possible. I just feel like this is wrong that they are doing this and am addressing it in this compliant.

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