NHTSA Complaint #11523649 — 2020 SUBARU CROSSTREK

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11523649
Vehicle	2020 SUBARU CROSSTREK
Component	POWER TRAIN
Date of Incident	May 13, 2023
Date Filed	May 24, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

Transmission began making a whining noise at low speeds accelerating/ and backing up. Slight hesitation when accelerating. Transmission failed at 6k miles- confirmed by dealer and replaced. Now again at 34k miles same issue- transmission confirmed to be issue again by dealer. Subaru is in the process of sending a technician to dealer to inspect. No warning or messages displayed. Unacceptable quality/safety for a vehicle purchased new and all of the maintenance schedule followed.

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