NHTSA Complaint #11523614 — 2022 VOLKSWAGEN ATLAS
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11523614 |
| Vehicle | 2022 VOLKSWAGEN ATLAS |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CT |
Consumer Description
While driving in stop and go city traffic with the auto start/stop disengaged, the vehicle completely shut off while in drive. After releasing the brakes to proceed in traffic I was unable to control the vehicle or accelerate. The vehicle indicated that it needed to be placed in park and started manually. During this time there was no control of the vehicle. The passengers were at risk of a disabled vehicle in city traffic and the vehicle inappropriately turned off. Since owning the vehicle this incident has occurred several times (approximately 7 times over 2 years). It has also occurred in inclined surfaces where the vehicle continues to roll and cannot be controlled until placed in park and restarted. The vehicle has been serviced by the dealership on multiple occasions and diagnosed for this concern. There is no solution from the dealership. The primary concern is safety.
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