NHTSA Complaint #11523349 — 2018 ACURA MDX
SEATS issue reported to NHTSA
Complaint Details
| ODI Number | 11523349 |
| Vehicle | 2018 ACURA MDX |
| Component | SEATS |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AR |
Consumer Description
My 2018 Acura MDX seat comes out of place while driving. I am concerned it may completely disengage from the base and prevent me from stopping or accelerating. It has become increasingly worse since I brought this problem to the dealer. There IS a recall on 2018 Acura MDX for the Seat Base failure due to rivets becoming damaged after manufacture installation. My 2018's VIN number however is not part of this recall even though the problem with the rivets becoming damaged causing my seat to slip out of place and move while driving. This was confirmed by the dealer through a diagnostic test I paid to confirm it. My drivers seat is unstable and "slips" out of place while accelerating and braking and this happens constantly while driving. I complained about this to the dealer AND called Honda America. The dealer confirmed that the seat base rivets are in fact damaged causing the seat to move while accelerating or braking. I asked why my car is not part of the known recall with Honda America even though the problem is the same safety issue that Honda recalled other 2018 Acura MDX'S. They just told me I can check back to see a recall may be issued. It will cost me over 2000.00 to repair. This is a safety issue Honda America should stand behind because clearly this 2018 Acura MDX slipped by the inspection and the seat is failing.
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