NHTSA Complaint #11523241 — 2021 RAM 2500 ELECTRICAL SYSTEM

Complaint Details

ODI Number	11523241
Vehicle	2021 RAM 2500
Component	ELECTRICAL SYSTEM
Date of Incident	May 22, 2023
Date Filed	May 22, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

This recall has been open, and my local dealership has the part available. However RAM will not allow them to "complete" the recall, stating that parts are not available from the manufacturer. If the parts are available for sale today from the parts department, that statement cannot be true,. Furthermore, according to the NHTSA website, the "Phase 3" remedy, was to begin on 5/11/2023, and has not begun yet. This is unacceptable to have my children and family at risk of injury or death from vehicle fire because the manufacturer is slow to remedy this known problem.

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