NHTSA Complaint #11523203 — 2017 TESLA MODEL S

ELECTRICAL SYSTEM:HORN issue reported to NHTSA

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Complaint Details

ODI Number	11523203
Vehicle	2017 TESLA MODEL S
Component	ELECTRICAL SYSTEM:HORN
Date of Incident	May 1, 2023
Date Filed	May 22, 2023
Mileage	55,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

The contact owns a 2017 Tesla Model S. The contact stated that while operating the vehicle, the steering wheel electronics malfunctioned causing the horn to become inoperable. The vehicle was taken to the local service center to be diagnosed. The contact was informed that the horn failure was caused by a faulty steering wheel air bag module assembly, and that the module assembly needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 55,000.

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