NHTSA Complaint #11523156 — 2016 HONDA FIT

Right gauge of gauge cluster panel is often blank or distorted. This gauge shows mileage, fuel amount, and the time. At times, all 3 of these items are wrong. When the gauge does not display correctly, the smart power control unit (operation of door locks) does not work. This is a safety issue because a driver could run out of fuel or may not be able to access their vehicle. There is only one key hole on the entire vehicle and that is on the driver's side. When the gauge is not working, you have to manually unlock and lock the doors and cannot set the alarm system. I took my car into a Honda dealership to diagnose this issue and was told it would cost over a thousand dollars to repair and that the part was on backorder because this is a common issue. (The attached invoice states: "Operation of door locks runs through gauge cluster.") I also contacted Honda directly to see if they would cover the cost of repairs and they told me my vehicle was no longer under warranty. Vehicle has not been repaired.