NHTSA Complaint #11522830 — 2004 HONDA CR-V

The contact owns a 2004 Honda CR-V. The contact stated that after entering the vehicle, the power lock would not engage on the passenger’s side front door. The contact stated that the failure was intermittent however, had gradually become constant and all the door locks failed to operate as needed. The contact stated that the battery would be drained by the door lock actuators and had to be replaced. Additionally, the contact stated that the liftgate warning light would be illuminated with the liftgate closed. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that all the door lock actuators needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The contact researched online and related the failure to Technical Service Bulletin: 14-083 and 14-084 Door Actuators (Latches, Locks, and Linkages). The failure mileage was approximately 80,000.