NHTSA Complaint #11522820 — 2022 BMW X3

The break pads wore out on the car at around 16,000 miles. Generally brake pads are supposed to last 35,000 to 40,000 miles. My sister in law has a BMW 4 series and their cars brake pads wore out at around 15,000 miles. I'm sure there are thousands of other BMW owners who have been experiencing this same issue When the dealership was confronted they admitted that BMW has changed to a different "softer" type of brake pads and they are regularly seeing that This should be considered as a defect and the cars recalled because BMW knowingly changed their brake pads to save money and has been installing cheap brake pads that don't even last 1/2 of what regular brake pads last BMW knowingly did this because before their service included the brake pads to be changed within 3 years or 36,000 miles. They removed the brake pads as part of the service included within the 36,000 and started selling additional warranty for the brake pads This would confirm that they knew the new brake pads that they were going to be installing were cheaply made and they were going to have a lot of people coming in to get them changed within the service time period of 36,000, so they removed that as being included and starting selling additional warranty for that. The NHTSA should have minimum standards for car parts across the board, so that BMW doesn't take advantage of their customers and install cheap parts so they can make more money We have leased/owned BMW's for 15+ years and have never had this issue. Since this was done on purpose by BMW, there should be a recall issued for the defective brake pads that they have been installing