NHTSA Complaint #11522790 — 2008 CHEVROLET EXPRESS
FUEL/PROPULSION SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11522790 |
| Vehicle | 2008 CHEVROLET EXPRESS |
| Component | FUEL/PROPULSION SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MN |
Consumer Description
2008 Chevrolet Express van stalled while driving. I was able to coast over to the highway's shoulder. Van restarted after a few attempts and I resumed driving towards a small town ahead. Van re-stalled in the town. Attendant at small garage said the van had diagnostic codes for the fuel system. I was able to idle the van to a Chevrolet dealership for servicing. The dealership diagnosed and replaced the Fuel Pump Driver Module (part 20759945) (aka: Chassis Electronic Control Module) 17-days later, for about $650. Why wasn't I given notice and serviced under GM Recall Bulletin 14515 or 14515B, which specifies my van and that exact part? The dealership said my van is not part of that recall. The NHTSA site says my van has no pending recalls. The problem is serious enough that the Recall Bulletin applies regardless of years or miles. Even if an affected vehicle came in for an oil change, it can't be released until 20759945 is replaced. Van now suffering from code for upset oxygen sensor. VAN IS SPECIFIED IN THE RECALL BULLETIN BUT WAS NOT ADDED TO THE DATABASE OF VEHICLES TO BE SERVICED! The contact stated that the dealership told them that the module failure "probably" did not ruin the catalytic converters. The contact said they would look into the issue within their home garage.
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