NHTSA Complaint #11522774 — 2022 NISSAN MAXIMA

Panoramic sunroof lining started to droop and hang on the back portion of the panoramic roof blocking my view before the car reached 2,000 miles. Dealership refuses to fix stating they would have a Nissan representative look at it and make the repair stating the cost would be over 3,000 dollars. After bringing my vehicle I’m twice and leaving at the dealership for over a week, it was never looked at and I was told to pick it back up and would be contacted once they speak to Nissan. After dozens of calls and no returned calls with my questions, my car now has 7900 miles and I am stuck with the fabric rolled up and taped to keep from blocking by view. This was done by the dealership prior to me picking up my car from Them. The back seat has the sun and glare constantly in the car due to me not being able to block the light. I’m Still fighting this issue with them. Nissan consumer affairs will not return my calls after the representative left me a message stating I could call them back anytime with any concerns or questions even though my several messages asked that a Nissan engineer or representative inspect my car. My dealership stated, prior to promising me Nissan would look at it, said that someone’s head or a heavy box could have put a dent in the framing around the sun roof from the inside of my car even though no one but my 73 year old mother has sat in the back seat ONE time. I don’t know what else to do to have this taken care of. My brand new car should not have a 3,000 issue I should have to cover the costs for. The steering wheel also rattles when driving and you can hear air flow coming through the back seat area from a window or the sunroof. I also mentioned the air noise issue to Nissan with no return call regarding this.