NHTSA Complaint #11522659 — 2023 HONDA CR-V

The contact owns a 2023 Honda CR-V. The contact stated that while driving at approximately 30 MPH, several warning lights would flash on the instrument panel as the speedometer would fail to operate. The contact stated that the speedometer would read 0 MPH while the vehicle was in motion. The contact notified the dealer after the failure and had the vehicle towed to their location. The contact was informed that the soft set connection wires were loose and needed repair. The vehicle was repaired and the vehicle was returned to the contact; however, the failure returned a few days later upon start of the vehicle. The vehicle was then towed to Burns Honda(325 NJ-73, Marlton, NJ 08053) where a diagnostic determined a defect with the dash harness. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was 1,188.