NHTSA Complaint #11522382 — 2023 TESLA MODEL Y
VISIBILITY/WIPER issue reported to NHTSA
Complaint Details
| ODI Number | 11522382 |
| Vehicle | 2023 TESLA MODEL Y |
| Component | VISIBILITY/WIPER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
Hi Team, I bought a new car Model Y- [XXX] from Tesla on 27 Dec 2022 and after driving 50 miles itself with in 3 days, I reported so many manufacturing issues to Tesla in my new Car. All the issues that I have reported at that time either all of them are still open or while fixing any of those issues it caused even more issues in my car. As of now I have given my car 5-6 times to them for service so they may fix them but still all those issues either still exists or not fixed well. I am fed up giving my new car back to them for servicing and booking appointments & visiting them. Initially one of their employee gave me a confirmation that he is working with Tesla to buy back my car but then after 30 days I got to understand that Tesla employee is no more working with Tesla and have been fooling around me. I am not sure what kind of customer service, assurance does Tesla provides to its customer and how they working towards resolving those issues. I have paid $68000 to buy this car- and I feel like I am driving a car which got lot of design issues and I feel like I paid for new car and I am driving a 2nd hand car. It so much noise and rattle in my car and that also started to come after they tried to fix issues in my car. So, I am no more interested to get the issues fixed in a factory fitted car rather should have a new car or should get a full refund of the car. I am attaching a PDF of email thread that is going on from last 2-3 months with Tesla service employee and still they just want me to keep coming and giving my car to them. I don't have any more trust on them. Attach PDF shows all the issues and how they are just wanting me to spend time and keep explaining the same issues to them. All the issues details can also be referred from the email attached. Also from the email you may see- I was supposed to get one of issue fixed today but they have pushed again my appointment again after 10 days and not addressing my email. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(
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