NHTSA Complaint #11522325 — 2018 AUDI Q5

The contact owns a 2018 Audi Q5. The contact stated that while starting the vehicle in a severe rainstorm, the vehicle experienced electrical failures, which included the head lights flashing and the horn activating before the vehicle suddenly became inoperable. The vehicle was towed to the local dealer who discovered that rainwater had leaked into the rear of the vehicle and the electrical components were submerged in water causing an electrical failure. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact stated that the vehicle was previously serviced under the NHTSA Campaign Number: 21V947000 (Electrical System, Structure). The failure mileage was 53,000.