NHTSA Complaint #11522297 — 2001 CADILLAC SEVILLE

Sunroof flew off while driving. The adhesive bond between the glass and the metal frame debonded and the sunroof glass completely separated from the vehicle. Webasto Hollandia 700 series sunroof, Serial Number 0524386. A recall was already done for this defective product but Webasto will not fix this one because they claim this sunroof is a "different series" than what is covered by the recall, which is supposed to start with 06. I think this is just an excuse to get out of fixing the vehicle. The vehicle has no interior roof other than the small fabric slider that was there to protect the glass. The contact stated that Webasto finally agreed to send a replacement but the cost of the repair was not covered.