NHTSA Complaint #11522058 — 2020 HONDA CR-V

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	11522058
Vehicle	2020 HONDA CR-V
Component	FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Date of Incident	April 29, 2023
Date Filed	May 15, 2023
Mileage	25,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	AL

Consumer Description

The contact stated that his granddaughter owned a 2020 Honda CR-V. The contact stated that while his granddaughter was driving approximately 40 MPH, the automatic braking system activated on the instrument panel and the vehicle stopped immediately after the failure. The driver had to wait several minutes before being able to continue driving. The failure recurred twice. The vehicle had not been taken to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 25,000. The dealer adjusted the cameras and sensors. The repairs were made at the owners expense.

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