NHTSA Complaint #11522014 — 2019 INDIAN CHIEF ROADMASTER
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11522014 |
| Vehicle | 2019 INDIAN CHIEF ROADMASTER |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MD |
Consumer Description
I was almost killed when my gear indicator switch suddenly went from 6th gear to neutral, therefore disengaging the cruise control. This caused a sudden decrease in speed due to engine braking which almost resulted in me getting rear ended. I could hear tires chirping behind me but luckily, I was able to regain my speed. This issue happens without warning and I have previously tried to get this fixed 3 times. All they do for the "fix" is clean the switch. This only lasts for about 8k miles. This is the same switch that was previously recalled due to a potential startup in 2nd gear. It is still "oxidizing" as stated in the original recall. IMO, they have made the issue even worse where the issue now occurs at speed. It also causes the bike to indicate 2nd gear when you are indeed, in neutral. Indian knows about this and has come up with a fix for mid 2019 models and subsequent. The crankcase and gear shift part numbers were changed and the gear indicator switch is clearly different. But it is apparently, not retrofittable to 2014 through early 2019 bikes. This is gross misconduct, IMO, and Indian is knowingly putting riders at risk. I am including an Indian forum thread to show that I am not the only one with this problem, https://www.indianmotorcycles.net/threads/gear-indicator-issue.338723/ There are many more threads on this issue besides this one. Please investigate this matter. I don't think I should have to call Indian or let them call this a maintenance item I have to pay for every 8k miles. This amounts to twice a year for me. That is very excessive. It is also rewarding them for their defective part. The "maintenance" is not easy or cheap. Multiple parts have to come off the bike to even get to the switch. It also takes me two months to get an appointment at my dealer so it is not getting fixed promptly. Mine, and others, safety is at risk. Please help. Thanks - [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
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