NHTSA Complaint #11521965 — 2020 VOLVO V90CC

Sunday, May 14, 2023 - 2:30pm Car reports "Brake Failure - Stop Safely" Driver does so, and-- -Parking Brake Sets -Car will not come out of Park -Engine can not be turned off -Rear lift gate cannot be opened by any means First attempt at a tow fails – parking brake locked [XXX] arrives at site at about 6:45 pm. I observe the following: -Car is running, engine cannot be turned off. -Shift lever cannot be moved out of park. -Parking brake cannot be released -Tailgate cannot be opened by any means. -Brake Warning light is on among others. -Brake Pedal has adequate pressure. After attending to parents as this is 4.5 hours at this point of VOC saying help is on the way…. I open the hood and the engine compartment fuse box per a not I found by a credible person on Swedespeed, I pull fuse #38 out and give it 3-4 minutes before replacing it. At which point: -Rear liftgate become operational. -Car will come out of park -Emergency brake releases -ABS error no longer dominates dash screen but other lights remain. SEE Attachment with various images and original details INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).