NHTSA Complaint #11521703 — 2019 CHEVROLET TAHOE

The contact owns a 2019 Chevrolet Tahoe. The contact stated that on numerous occasions she noticed that when the vehicle was moist from inclement weather or after a car wash, the infotainment system, instrument cluster electrical features inadvertently malfunctioned. The contact stated that she heard an abnormal sound on the touch screen indicating buttons were unintentionally being depressed. Additionally, the contact stated that the instrument panel was independently reset and became glitchy either while driving or the following day after the vehicle had been parked. No warning lights were illuminated. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was informed that the failure was unfamiliar and to take the vehicle to the dealer to be diagnosed. The failure mileage was approximately 44,670.