NHTSA Complaint #11521643 — 2014 FORD EXPLORER

We were driving down the road with our kids in the car when the steering completely went out with absolutely no warning mind you we were on the Thruway doing about 70 which is our speed limit where we live thank God my husband was able to keep the vehicle under control even though it threw us into the other lane and almost made a side swipe another vehicle doing further research on this stupid electric rack and pinion that y'all decided to put in instead of a regular power steering system has so many bad reviews hundreds of hundreds of complaints of accidents caused without warning to the driver something so dangerous and something that could take your lives or the lives of your children within a split second without no warning at all should definitely have a recall on it especially when it's happened to hundreds and hundreds of people if you can put a recall on the toe links because the suspension and that's considered dangerous this is a lot more dangerous than that and should be at the top of the recall list but I did my research there is no recall on it especially for a 2014 my family could have almost died because of a crappy part and people that have replaced the part has had it go out on them again so how safe are your vehicles really how can you stand behind a vehicle that can lock up all steering on you at a moment's notice with no warning and cause potentially a deadly accident do y'all even care about your customers or is it just the money signs you're concerned about.